Built for retail. Built for growth.
We help brands connect with shoppers by driving sales growth through faster, smarter field teams.
Nice to meet you
We're CROSSMARK Australia
We help brands grow in Australian retail. From getting products on shelf to creating memorable shopper experiences, our teams work across the country every day connecting brands with the people who buy them.
We combine smart strategy, channel expertise, and proprietary technology to deliver programs that drive sales growth. At scale, across every major retailer and every significant retail channel in Australia.
Largest global field sales & marketing network
As part of the DKSH and Smollan global network, we tap into world-class expertise & insights, specialist businesses, and regional capabilities.
What sets us apart
We’ve built something worth being proud of.
Award-winning Agency
Recognised for excellence in shopper marketing and in-store execution across our client programs.
Award-winning Technology
Awarded for our proprietary Storetrack CRM and the way data and technology power sales growth in field.
Award-winning Workplace
Recognised for how we attract, develop, and support a large, national workforce with such a variety of roles and skills.
Carbon-offset KMs
First & only agency in Australia to carbon-offset all KMs, as well as green office & warehouse initiatives and tree planting
Great Place To Work
Independently verified through direct feedback from our people since 2021. A culture worth staying for.
0% Gender Pay Gap
We've achieved gender pay parity across our business and publish our results openly. Equal work, equal pay.
Our commitments
Our REACH values
How we make decisions, treat each other, and show up for our clients every day.
Respect
We treat everyone with honesty and consideration. Good relationships are the foundation of good work.
Excellence
We hold ourselves to a high standard, because we genuinely care about the quality of what we deliver.
Accountability
We own our results. When things go well, we share the credit. When they don't, we fix it and learn from it.
Collaboration
The best outcomes come from working together. We bring our whole capability to every client challenge.
Honour
We do what we say we'll do. Our clients trust us with their brands and their budgets. We take that seriously.
Meet the team
Our team brings together decades of experience across retail, field sales, technology, and brand marketing.
Sustainability
How you operate matters as much as what you deliver.
1st Australian field agency to carbon offset all travel
Optimised team routing to minimise carbon footprint
Office waste minimisation and green initiatives
Warehouse solar panels and eco-infrastructure
Sustainably sourced bamboo uniforms
Latest news & insights
Explore our case studies, articles, and downloads
- Case Study
CROSSMARK
- News & Insights
The way Australians shop for health, wellness, beauty and personal care has moved on, and the retail side of the ...
- News & Insights
The best Australian retailers are no longer asking whether to invest in the in-store experience. They are asking how to ...
- News & Insights
About a year ago, we wrote about how CROSSMARK was embracing AI and what it might mean for the future ...
- News & Insights
Partnering exclusively in Australia with Crossmark allows us to bring the full strength of Pensa’s Vision AI to the AUS ...
- Case Study
CROSSMARK
- News & Insights
The way Australians shop for health, wellness, beauty and personal care has moved on, and the retail side of the ...
- News & Insights
The best Australian retailers are no longer asking whether to invest in the in-store experience. They are asking how to ...
- News & Insights
About a year ago, we wrote about how CROSSMARK was embracing AI and what it might mean for the future ...
- News & Insights
Partnering exclusively in Australia with Crossmark allows us to bring the full strength of Pensa’s Vision AI to the AUS ...
Contact us
Let's talk about your goals
Use the form to get in touch, or drop us an email if you need to send something through.
New Business
Pat.Servat@crossmark.com.au
General Enquiries
Hello@crossmark.com.au
Careers Team
Careers@crossmark.com.au
Visit us
Find our Sydney and Melbourne offices